Terms of Service

1. 1. Acceptance of Terms

   By accessing or using our Software as a Service (SaaS) product, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. 2. Use of the Service

   1. 2.1 User Account

      You may be required to create an account to access certain features of our service. You are responsible for maintaining the confidentiality of your account information.

   2. 2.2 Authorized Use

      You agree to use the service only for lawful purposes and in compliance with all applicable laws and regulations.

   3. 2.3 Prohibited Activities:

      You shall not engage in any activities that may harm the integrity or security of the service, including but not limited to hacking, distributing malware, or attempting to gain unauthorized access.

3. 3. Payments and Billing:

   1. 3.1 Subscription Fees

      The use of certain features may require payment of subscription fees. Details of these fees are provided on our pricing page.

   2. 3.2 Billing Information:

      You agree to provide accurate and complete billing information. Failure to do so may result in the suspension or termination of your account.

   3. 3.3 Automatic Renewal:

      Subscriptions may be subject to automatic renewal unless cancelled before the renewal date. You can manage your subscription settings in your account.

4. 4. Cancellation Policy:

   As a user of our Software as a Service (SaaS) product, you have the right to cancel your subscription at any time. To initiate a cancellation, please follow the instructions provided within the user account settings or contact our customer support.

   1. 4.1 Immediate Cancellation:

      We reserve the right to immediately terminate your subscription in the event of a violation of our Terms of Use, Code of Conduct, or any applicable laws.

5. 5. Refund Policy:

   1. 5.1 Non-Refundable:

      All subscription fees and charges are non-refundable. This includes, but is not limited to, any fees associated with additional features, add-ons, or services.

   2. 5.2 No Obligation for Refund:

      We are under no obligation to provide a refund for any reason, including, but not limited to, lack of usage, dissatisfaction, or user error.

6. 6. Modifications to Policy:

   We reserve the right to modify, update, or change this Cancellation & Refund Policy at any time. Users will be notified of any material changes.

7. 7. Contact Information:

   For any inquiries or assistance regarding cancellations, please contact our customer support team at admin@fluidity.works

8. 8. Intellectual Property:

   1. 8.1 Ownership:

      All intellectual property rights related to the service, including but not limited to software, trademarks, and content, are owned or licensed by us.

   2. 8.2 License:

      We grant you a limited, non-exclusive, non-transferable license to use the service for its intended purpose.

9. 9. Privacy Policy:

   Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our service, you agree to the terms outlined in the Privacy Policy.

10. 10. Termination:

    We reserve the right to suspend or terminate your access to the service at our discretion, with or without cause and with or without notice.

11. 11. Limitation of Liability:

    We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

12. 12. Governing Law:

    These Terms of Service shall be governed by and construed in accordance with the laws of India.

13. 13. Modifications to Terms:

    We reserve the right to modify, update, or change these Terms of Service at any time. Users will be notified of any material changes.

14. 14. Contact Information

    For any inquiries or assistance regarding these Terms of Service, please contact our legal department at  legal@fluidity.works.

By using our SaaS product, you acknowledge that you have read, understood, and agreed to the terms outlined in these Terms of Service.

Last Updated: 20/12/2023